Important Notice for Illinois Policyholders: If you are a policyholder residing in Cook, Kane, Lake or McHenry counties affected by recent flooding in these areas, assistance is available that includes a policy cancellation moratorium until September 30, 2017, and a 60-day grace period for claims submission and premium payments. For assistance, please call our Customer Service Department toll-free at 800-628-5433. The Illinois Department of Insurance may be contacted to file a complaint regarding any disaster-related dispute or issue. You may call the Department’s toll-free complaint hotline at 1-866-445-5364, or file a complaint online at https://mc.insurance.illinois.gov/messagecenter.nsf.
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