Important Notice for California, Florida and Texas
If you are a policyholder residing in Solano County, Napa, Sonoma, Yuba counties, Butte, Lake, Mendocino, Nevada and Orange counties affected by recent wildfires in these areas, assistance is available that includes an additional 30 days in which to pay premium payments. For assistance, please call our Customer Service Department toll-free at 800-628-5433.
Florida Policyholders and Florida Residents Who Pay Premiums for Baltimore Life Policies or Contracts:
The Florida Department of Insurance has issued an emergency order due to the effects of Hurricane Irma. The declaration is effective from September 4 through October 15 . If you are a Florida policyholder impacted by Hurricane Irma with a Baltimore Life policy effective prior to September 4, 2017 and you need additional time to pay your premium or if your Baltimore Life policy was due to terminate between September 4, 2017 and October 15, 2017 because of nonpayment of premium, you may contact our Customer Service Department for assistance toll-free at 800-628-5433. Additionally, if your Baltimore Life policy was issued prior to September 10, 2017, additional time is available for you to perform any act or to transmit information with respect to your Baltimore Life policy that should have been performed on or after September 4, 2017. Please speak with a Customer Service representative for details.
If you are a policyholder residing in the Angelina, Orange, Sabine, Trinity, Bastrop, Burleson, San Jacinto, Polk, Atascosa, Bexar, Brazos, Caldwell, Cameron, Comal, Grimes, Guadalupe, Hardin, Jasper, Kerr, Lee, Leon, Madison, Montgomery, Newton, Tyler, Walker, Washington, Willacy, Aransas, Austin, Bee, Calhoun, Chambers, Colorado, Brazoria, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Harris, Jackson, Jefferson, Jim Wells, Karnes, Kleberg, Lavaca, Liberty, Live Oak, Matagorda, Milam, Nueces, Refugio, San Augustine, San Patricio, Victoria, Waller, Wharton or Wilson counties affected by the devastation of Hurricane Harvey, you may request additional time in which to pay premium payments, including the establishment of a payment plan. Baltimore Life’s Customer Service department is available to assist you at (800) 628-5433 or via email at firstname.lastname@example.org.